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Share some Sales Cloud Consultant CRT-251 exam questions and answers below. The sales representatives at Universal Containers use various email applications and often receive important customer emails where they are away from the office. Sales management wants to ensure sales representatives are recording email activity with customers in Salesforce while they are away from the office. Which solution should a consultant recommend to meet this requirement? A. Download and install a Salesforce universal connector for their smartphones and computers. B. Download and install the Salesforce for Outlook connector on their smartphones and computers. C. Forward emails using their Email-to-Salesforce email address from their smartphones and computers. D. Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers. Answer: C
Universal Containers sells two product lines that each use a distinct selling methodology. Additionally Myles Garrett Browns Jersey , each product line captures different information that is used to sell the products. What should a consultant recommend to support selling the two product lines? A. Create one page layout, two sales processes, and validation rules to capture relevant opportunity information. B. Create two page layouts Nick Chubb Browns Jersey , one opportunity record type, and one workflow rule to assign the correct page layout to the record type. C. Create two sales processes and two page layouts; assign them to two different opportunity record types for each product line. D. Create two page layouts and two sales processes; assign them to the respective product lines to collect relevant information. Answer: C
Resellers for Universal Containers need access to reports in the Partner Communities to help manage their opportunities. How should Salesforce be configured to give resellers the correct level of access to reports? A. Create the appropriate list views and report folders in the Partner Communities for all partner users. B. Create a new tab in the Partner Communities to display the appropriate list views and report folders. C. Create a Chatter group that allows partners to post links to appropriate list views and reports. D. Create the appropriate list views and report folders, and share with all partner users. Answer: D
Universal Containers wants to measure revenue based on when individual Products are sold. What should a Consultant implement to meet this requirement? A. Forecasting by Order Amount B. Forecasting by Opportunity Amount C. Forecasting by Product Dates D. Forecasting by Schedule Date Answer: B
Universal Containers sells three unique products and each product has its own sales process. The company qualifies prospects for the three products in a consistent manner; however Denzel Ward Browns Jersey , once the customer has shown interest, the sales representatives must follow the relevant product鈥檚 sales process. Which two solutions should a consultant recommend to meet these requirements? Choose two answers. A. Configure opportunity record types for each sales process. B. Create sales stages that align with opportunity record types. C. Define sales processes to map to each opportunity record type. D. Define the default opportunity teams for each opportunity record type. Answer: B,C
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